Terms & Conditions

At ProSmiles, we prioritize your privacy and well-being. By using our website, you agree to the following Terms of Service, which outline our practices regarding privacy, safety, and the legal obligations we uphold. ProSmiles strictly adheres to all applicable legal requirements, including those mandated by HIPAA and OSHA, ensuring both your personal information and safety are protected at all times.

1. Acceptance of Terms

By accessing or using the ProSmiles website, you acknowledge that you have read, understood, and agree to be bound by these Terms, along with all applicable laws and regulations. These Terms form a legally binding agreement between you and ProSmiles. You are responsible for regularly reviewing these Terms to stay informed of any updates. Failure to comply may result in the termination of your access to our services.

2. Modifications to Terms

ProSmiles reserves the right to modify, update, or revise these Terms at any time without prior notice. Any changes will become effective immediately upon posting to the website. Your continued use of our services following such updates indicates your acceptance of the revised Terms. We recommend checking this page periodically to stay informed of any updates. Should you disagree with any modifications, your sole remedy is to discontinue using our website.

3. Use of Website

You agree to use the ProSmiles website solely for lawful purposes, in compliance with these Terms. Specifically, you agree not to:

• Use the website in a manner that could harm, disable, or impair its functionality.
• Access the site using any automated systems (such as bots or scrapers) without permission.
• Violate any local, state, or federal laws, or any laws relevant to healthcare services, including HIPAA guidelines concerning patient privacy.
• Introduce harmful software, viruses, or other malicious code.

Any misuse of the website that compromises patient information or violates the laws governing dental practices could result in legal action and potential liability under HIPAA for the unauthorized disclosure of health information.

4. Information Collection

When you visit the ProSmiles website or communicate with us, we may collect personal details such as your name, email address, phone number, and any additional information you provide. We also gather technical data related to your visit, such as your IP address and browsing behavior, to improve your experience and our services.

We use this data to respond to inquiries, manage appointments, improve website functionality, and tailor our communications. We do not sell or share personal data with unauthorized third parties.

HIPAA Compliance:
ProSmiles adheres to HIPAA standards in protecting all personal health information (PHI) shared with us. We ensure that any PHI collected, whether through website interactions or dental services, is handled securely and remains confidential.

5. Use of Data

The information we collect may be used to:

• Respond to patient inquiries or schedule appointments.
• Analyze user behavior to improve our services and offerings.
• Deliver personalized content and relevant promotions.
• Improve website functionality and enhance your browsing experience.

Any health-related information provided is managed in strict accordance with HIPAA regulations. We also employ advanced security measures to ensure that your data is handled responsibly and kept secure.

6. Removal of Information

You have the right to request that your personal data be removed from our communication systems at any time. If you no longer wish to receive updates or marketing communications, simply contact us, and we will promptly honor your request.

In compliance with HIPAA, patients also have the right to request amendments or corrections to their health records. If you wish to withdraw consent for the use of your personal data, ProSmiles will ensure that your information is removed from our systems, except where retention is required for legal or administrative purposes.

7. Secure Storage

ProSmiles takes your privacy and security seriously. Your personal data is stored using advanced encryption methods and is protected by robust security protocols, including firewalls and secure server infrastructure. We regularly review and update our systems to prevent unauthorized access or data breaches.

HIPAA Compliance:
All personal health information is stored securely in compliance with HIPAA regulations. Access to patient data is restricted to authorized personnel, and only for purposes related to providing dental care or managing your records.

8. Cookies

Our website uses cookies to improve your browsing experience. Cookies store information such as login details and user preferences, helping us provide a more personalized service. You can manage cookie settings through your browser if you wish to disable or limit their use. Note that disabling cookies may limit some features of the website.

9. Embedded Content

Certain articles on our site may include embedded content, such as videos or social media feeds. These embedded elements from third-party websites behave in the same way as if you had visited the other site directly, and they may collect data or use cookies. We recommend reviewing the privacy policies of any third-party sites to understand how your data might be used.

10. Data Retention

We retain personal data for as long as necessary to fulfill the purposes outlined in this policy or as required by law. For health records, we retain your data in compliance with HIPAA and Texas state laws, ensuring it is available when necessary for treatment, payment, or healthcare operations. Should you request the deletion of non-health-related data, we will ensure that it is removed promptly.

11. User Rights

As a user, you have certain rights regarding your personal data. You may:

• Request access to your personal information.
• Request corrections or updates to inaccurate information.
• Request the deletion of personal data, provided it is not required for legal or operational reasons.
• Withdraw consent to the collection and use of your data at any time.

HIPAA Compliance:
You have additional rights related to your health information, including the right to request access to your medical records and corrections to any inaccuracies, as outlined in HIPAA.

12. Copyright and Intellectual Property

All content on the ProSmiles website, including text, images, graphics, logos, and software, is the property of ProSmiles or its licensors and is protected by copyright and intellectual property laws. You may not reproduce, distribute, modify, or use any of the content for commercial purposes without prior written permission from ProSmiles.

13. Workplace Safety and OSHA Compliance

At ProSmiles, we are committed to maintaining a safe and healthy environment for our employees and patients. We strictly follow the Occupational Safety and Health Administration (OSHA) guidelines to ensure that our workplace complies with safety regulations, including providing mandatory training to our staff on bloodborne pathogens and infection control procedures.

OSHA Compliance:
ProSmiles ensures that all staff members are trained in accordance with OSHA standards to protect against workplace hazards, particularly those related to handling medical equipment and managing patient care environments. Regular safety audits are conducted to maintain compliance.

14. Disclaimer of Warranties

The ProSmiles website is provided “as-is” and “as-available” for general informational purposes only. We do not make any express or implied warranties regarding the accuracy or completeness of the content on this site. You agree that your use of the website is at your own risk.

15. Limitation of Liability

In no event shall ProSmiles, its affiliates, employees, or agents be held liable for any direct, indirect, incidental, or consequential damages arising from your use of the website or services.

16. Indemnification

You agree to indemnify and hold harmless ProSmiles and its staff from any claims or liabilities arising from your use of the website, any breach of these Terms, or violation of applicable laws, including HIPAA or OSHA regulations.

17. Governing Law

These Terms are governed by the laws of the State of Texas. Any disputes arising out of or relating to these Terms or your use of the website shall be resolved in accordance with Texas state laws.

18. Contact Us

For any questions regarding our Terms of Service, privacy practices, HIPAA compliance, or OSHA standards, please contact us.

By using the ProSmiles website, you agree to these Terms. Thank you for trusting us with your dental care needs.